Recipient list creation

After you define the recipient list as an Output List Table (OLT), you must create the table and add recipient data. To create and populate the recipient list, you must complete a production run of the Campaign flowchart that contains the eMessage process that you used to define the list.

Running the flowchart creates the output list table (OLT) in the Campaign system schema. The flowchart run populates the table with recipient IDs and other recipient-specific data, according to the mappings defined on the Output tab of the eMessage process configuration window.

Before you run the flowchart, confirm that all mappings in the eMessage process between data sources and personalization fields are complete. You must run the entire flowchart that contains the eMessage process, not just the eMessage process alone.

When you run the flowchart, Campaign automatically creates and uploads the OLT over passive FTP (FTPES) to data tables in the hosted environment. This is a background process that requires no action by you, but eMessage will not begin a messaging run until the upload of the recipient list is complete. During the upload, eMessage compresses the data to reduce the load on network resources. The OLT must be uploaded to the hosted environment to make the recipient list available for reference in a messaging campaign configuration.

To ensure that the mailing is using the most current recipient list data, run the flowchart before each messaging run. If you modified the flowchart, you might need to manually clear the Output List Table before a flowchart run to clear the table of data from a previous flowchart run.

If you attempt to send a mailing after you populate the recipient list with a test run of the flowchart, the system prevents the mailing run and displays a message indicating that the email messages do not contain production data.

For detailed information on how to run flowcharts and manage processes within flowcharts, see the IBM ® Campaign User’s Guide.

For more information about the FTP connection established between your local installation and the messaging environment that is hosted by IBM®, see the IBM ® eMessage Startup and Administrator's Guide.