To map IBM ® Campaign contact and response counts to Marketing Operations metrics
1.
In Campaign, modify the list of response types in the UA_UsrResponseType table if necessary to include the response types you want to track.
2.
Edit the Marketing Operations metrics file being used by your system to include metrics that correspond to contact count and the response types.
3.
Create a map file that associates the Marketing Operations metrics with contact count and the response types.
4.
Add the map file to Marketing Operations.
5.
Create a campaign template and select the map file from the Metric Data Mapping drop-down list.
The contact and response data is mapped to metrics for all projects created using that template.
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