Configuring the Schedule process to run with an inbound trigger
To use an inbound trigger to run a flowchart, that flowchart must start with a Schedule process configured as follows:
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In the Schedule to Run drop-down list, select Custom Run.
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Check Run on Trigger(s).
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In the Run on Trigger(s) field, enter the names of triggers that when broadcast will run the flowchart. Separate multiple triggers with spaces.
The Schedule process may also be configured to execute based on other conditions. Configuring the trigger condition will additionally execute the subsequent processes when the specified triggers are received.
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For a flowchart to run upon receipt of an inbound trigger, it must have a Schedule process configured as described above, and it must be running. Running the flowchart puts the flowchart into a “waiting,” or “listening”, state so that the flowchart is ready to execute when the trigger is received. A flowchart that is not running when the trigger is broadcast will not execute.
For more information about configuring the Schedule process, see the Campaign User’s Guide.
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