Types of processes

Campaign processes are divided into three types by function, which are distinguished by color in the flowchart process palette:

Data manipulation processes - blue.

Run processes - red.

Optimization processes - green.

A specialized set of run processes called "contact processes" generates contact lists (Mail List or Call List).

In addition to the Campaign processes described in this section, Interact, Optimize, and eMessage provide additional processes for use in campaign flowcharts. See the documentation for these products for information about the processes that they provide.

Data manipulation processes

Run processes

Optimization processes