To assign a contact date to all contacts
All communications made through a single Optimize process share the same contact date, since they represent a single package or interruption. You can choose a contact date in the future (when the communication is planned for delivery) or you can use the default contact date, which is the flowchart run date. To send different communications on multiple contact dates, you must use more than one Optimize process. Different contact dates, by default, mean different interruptions (packages).
1.
Click the Assignment tab in the Optimize process.
The Assignment tab appears.
2.
Enter the date on which you want the contacts to be contacted in the Contact Date field.
You can also click the ellipses button
in this field to select the date from a calendar.
If you leave the Contact Date field empty, the default contact date will be the date the flowchart is run.
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in this field to select the date from a calendar. in this field to select the date from a calendar.